Run WhatsApp campaigns, commerce and customer support with your buyer and order context
WhatsApp connected to your commerce operations
How can I use WhatsApp without importing buyers and orders into another tool?
HyperMarketing uses the buyer, product, payment and order context already held in Tradexa for configured WhatsApp campaigns, notifications, abandoned-cart follow-ups and support conversations.
- Campaigns and notifications: send promotional or transactional messages after the seller configures the channel, audience, trigger and approved template.
- Abandoned carts: configure follow-ups through WhatsApp and email at intervals that match your selling process.
- Support: answer supported product, price, offer and order questions with the chatbot, then hand other conversations to a human with tickets and reminders.
Benefits to your business
- Connect
Buyer and order context
Use customer, product, payment and order information already available in Tradexa while handling a conversation.
- Share
One team inbox
Let authorised team members work from the same WhatsApp inbox and hand conversations to the right person.
- Follow up
Configured customer journeys
Schedule promotional and transactional communication after the seller configures the audience, trigger, channel and template.
- Recover
Abandoned cart follow-ups
Configure WhatsApp and email messages for carts left behind, with timing and message variants set for your business.
- Reach
Your existing buyers
Promote products, offers and new arrivals to selected customer groups through WhatsApp, email, SMS and push.
- Support
Chatbot with human handoff
Answer supported product, price, offer and order questions automatically, then create a ticket or hand the conversation to a person.
- Connect
Buyer and order context
Use customer, product, payment and order information already available in Tradexa while handling a conversation.
- Share
One team inbox
Let authorised team members work from the same WhatsApp inbox and hand conversations to the right person.
- Follow up
Configured customer journeys
Schedule promotional and transactional communication after the seller configures the audience, trigger, channel and template.
- Recover
Abandoned cart follow-ups
Configure WhatsApp and email messages for carts left behind, with timing and message variants set for your business.
- Reach
Your existing buyers
Promote products, offers and new arrivals to selected customer groups through WhatsApp, email, SMS and push.
- Support
Chatbot with human handoff
Answer supported product, price, offer and order questions automatically, then create a ticket or hand the conversation to a person.
- Connect
Buyer and order context
Use customer, product, payment and order information already available in Tradexa while handling a conversation.
- Share
One team inbox
Let authorised team members work from the same WhatsApp inbox and hand conversations to the right person.
- Follow up
Configured customer journeys
Schedule promotional and transactional communication after the seller configures the audience, trigger, channel and template.
- Recover
Abandoned cart follow-ups
Configure WhatsApp and email messages for carts left behind, with timing and message variants set for your business.
- Reach
Your existing buyers
Promote products, offers and new arrivals to selected customer groups through WhatsApp, email, SMS and push.
- Support
Chatbot with human handoff
Answer supported product, price, offer and order questions automatically, then create a ticket or hand the conversation to a person.
- Connect
Buyer and order context
Use customer, product, payment and order information already available in Tradexa while handling a conversation.
- Share
One team inbox
Let authorised team members work from the same WhatsApp inbox and hand conversations to the right person.
- Follow up
Configured customer journeys
Schedule promotional and transactional communication after the seller configures the audience, trigger, channel and template.
- Recover
Abandoned cart follow-ups
Configure WhatsApp and email messages for carts left behind, with timing and message variants set for your business.
- Reach
Your existing buyers
Promote products, offers and new arrivals to selected customer groups through WhatsApp, email, SMS and push.
- Support
Chatbot with human handoff
Answer supported product, price, offer and order questions automatically, then create a ticket or hand the conversation to a person.
Features that will enhance your Business
Task and Reminder from chat
Convert Every Visitor into a Customer
Automatically convert WhatsApp interactions into leads, eliminating the need for manual support-to-marketing data transfer.
Automated Customer Support
Never miss a lead, and the query again saves time and improves efficiency about order status, pricing, discount, and delivery status.
360-Degree Customer View
Get to know the entire context of the customer's previous history along with the message only.
Auto customer info identification
Automatically learn the customer's details, including name, number, and previous history.
Sales Recovery Through Abandoned Carts
Send personalised reminders on WhatsApp to customers to complete their purchase.
Sell without having a website
Share your product catalogue and accept payment just through WhatsApp without worrying about managing the website.
360-Degree Customer View
Get to know the entire context of the customer's previous history along with the message only.
Auto customer info identification
Automatically learn the customer's details, including name, number, and previous history.
Sales Recovery Through Abandoned Carts
Send personalised reminders on WhatsApp to customers to complete their purchase.
Sell without having a website
Share your product catalogue and accept payment just through WhatsApp without worrying about managing the website.
Task and Reminder from chat
Convert important conversations into tasks or reminders so the responsible team member can follow up.
Convert Every Visitor into a Customer
Automatically convert WhatsApp interactions into leads, eliminating the need for manual support-to-marketing data transfer.
Automated Customer Support
Never miss a lead, and the query again saves time and improves efficiency about order status, pricing, discount, and delivery status.
360-Degree Customer View
Get to know the entire context of the customer's previous history along with the message only.
Auto customer info identification
Automatically learn the customer's details, including name, number, and previous history.
Sales Recovery Through Abandoned Carts
Send personalised reminders on WhatsApp to customers to complete their purchase.
Sell without having a website
Share your product catalogue and accept payment just through WhatsApp without worrying about managing the website.
Task and Reminder from chat
Convert important conversations into tasks or reminders so the responsible team member can follow up.
Convert Every Visitor into a Customer
Automatically convert WhatsApp interactions into leads, eliminating the need for manual support-to-marketing data transfer.
Automated Customer Support
Never miss a lead, and the query again saves time and improves efficiency about order status, pricing, discount, and delivery status.
360-Degree Customer View
Get to know the entire context of the customer's previous history along with the message only.
More Reasons to Join Us
Send Bulk WhatsApp, SMS and Email
Boost your product visibility and promote your special offers with bulk marketing campaigns.
Team Chat Inbox
Instant Team Collaboration: Single Number, Multiple Users.
Green Tick verification
Apply for the WhatsApp Green Tick alongside your brand name to build trust.
Drive Use WhatsApp to support repeat purchases
Use selected buyer groups, order history and product context to run follow-up campaigns without maintaining a separate customer list.
Configurable abandoned-cart follow-ups
Once enabled and configured, Tradexa automatically sends the selected WhatsApp and email messages when a cart remains abandoned for the intervals you set.
Keep customer conversations connected to commerce
Use known buyer and order context to answer questions, continue follow-ups and avoid moving conversation history between disconnected tools.
WhatsApp Commerce
Empowers businesses of all sizes to create a seamless shopping experience for your customers
Show Catalog
on WhatsApp
Businesses can display products with images, descriptions, and prices for an engaging shopping experience.
Receive Order
on WhatsApp
Engage with customers in real-time, providing recommendations and personalized assistance for enhanced satisfaction.
Accept Payments
on WhatsApp
Customers can make payments without leaving the WhatsApp chat interface, streamlining the purchasing process.
Get Customer Address
on WhatsApp
Simplifies the address-sharing process, resulting in a more convenient and user-friendly experience for customers.
Share Order Status
on WhatsApp
With a simple click, you can notify customer about their order progress, including dispatch, delivery, and more.
Share Shipping Link
on WhatsApp
This feature enhances communication and transparency by enabling to keep customers informed about their package's journey
HyperInventory Support App for your business
Keep support conversations, customer context, tasks and reminders available to the authorised team members handling each case.
REAL BUSINESSES. CONNECTED GROWTH.
HOW BUSINESSES USE TRADEXA FOR OPERATIONS AND ADVERTISING
Tradexa customer reviews
Godox India’s Game-Changer Moment with HyperInventory
10X growth, 2,500+ SKUs and 2,000+ retailers, managed with one platform and the same team.
“2022 mein HyperInventory adopt kiya, ab 10+ branches, sales, product, ecommerce, marketing, accounts sab ek platform pe. Dealer khud app se order karta hai, warehouse nearest dispatch karta hai, firefighting culture khatam. Inventory planning smart ho gayi, holding cost kam hua, chaos-free scaling possible hua.”
Key takeaways: Multichannel distribution, SKU management, retailer network, dealer app, automated dispatch, inventory planning and scalable operations.
Reliable Photo Store’s Smart Shift with HyperInventory
A 50-year retail legacy, now running on one connected and scalable system.
“Online aur offline sales ab seamlessly integrated, sab kuch ek hi system se manage hota hai. Migration effortless tha, Tradexa team ne sab kuch smoothly set up kiya.”
Key takeaways: Online and offline selling, centralized management, onboarding, migration and continuity.
NUEVO Gadgets’ Digital Growth Story with Tradexa
6,000+ SKUs live in 10 days, selling across India without a separate technology team.
“Pehle sirf Sinhgad Road… ab poore India ko serve kar rahe hain. Tradexa ka all-in-one platform—marketing, CRM, billing, sab ek jagah. Online presence se offline footfall bhi badha. Developer ya agency ki zarurat nahi, product setup se SEO tak sab included.”
Key takeaways: Online reach, catalog scale, CRM, billing, marketing, store footfall and no separate technology team.
Kamal Imaging’s HyperInventory Journey
From one local store to selling across India with the same team and no separate technology setup.
“Single inventory se online + offline sales manage, 24/7 pan-India orders. Distributors ki inventory use karke, stock bina rakhe zyada options aur zyada sales.”
Key takeaways: Shared inventory, distributor stock, online and offline sales, broader assortment and pan-India reach.
Digital Transformation with HyperInventory
A manual-to-digital shift that connected B2B, B2C, Tally and inventory planning.
“HyperInventory se B2B aur B2C dono ka management ek jagah se possible hua. Tally se live connected system, 2021 mein implement kiya, aaj 5x growth. Inventory ab data ke base par plan hoti hai—SKU level pe demand forecast hoti hai. Overstocking aur understocking ka impact profit pe dikh jata hai, no more guesswork.”
Key takeaways: B2B and B2C operations, Tally integration, inventory planning, demand forecasting and stock optimization.
Garmin India’s 4X Growth Story with Tradexa
4X growth in a few months. Amazon, Google, Meta and Flipkart ads plus 10+ state brand stores, one catalog end to end.
“Garmin bahut niche category hai—GPS devices, fitness wearables. Log jaante hi nahi the ki Garmin unke kaam ka hai in 2020. Metros ke bahar toh presence hi nahi tha. Awareness bhi banani thi aur sales bhi laani thi, aur pehle in dono ke liye alag-alag agencies aur tools the. Tradexa ke saath kaam start kiya, aur Amazon, Google, Meta aur Flipkart, chaaron par ads ek hi jagah se plan aur approve hone lage, humare apne catalog aur stock se, koi generic keyword list se nahi. SKU-level spend aur sales dono ek hi jagah dikhte the, toh humein pata chalta tha kaunsa product push karna hai, andaaza laga ke nahi. Selling side pe bhi 10 se zyada states mein brand stores aur franchise network, sab ek hi catalog se chal raha tha. Ads aur selling ab connected the, toh jo campaign chal raha tha uska asar seedha sales mein dikhta tha. Few months mein business 4X grow ho gaya, aur jo brand pehle sirf tech enthusiasts ke beech known tha, ab India mein establish ho gaya.”
Key takeaways: Amazon, Google, Meta and Flipkart ads, SKU-level ROAS, brand awareness and sales, franchise-store billing and multi-state retail expansion.
Edifier Runs Amazon, Google, Meta and Flipkart Ads from One Screen
Four ad channels, one catalog. Spend and sales visible together, with approval before campaigns go live.
“Honestly, before HyperAds my day started with four tabs open. Amazon console, Flipkart Ads Manager, Meta Ads, Google Ads—checking spend on each one separately, aur koi bhi ek doosre se baat nahi karta tha. Ab campaigns humare apne catalog se banate hain, kisi generic keyword list se nahi, toh recommendations actually humari products ke hisaab se aati hain. Kuch bhi live nahi hota jab tak main approve nahi karti, toh spend ka control poora mera rehta hai. Selling side pe bhi marketplace, website aur distribution, teeno same catalog aur same stock se chal rahe hain. Ab har channel ka spend aur sale ek hi jagah dikhta hai, alag-alag dashboards khol ke match karna nahi padta.”
Key takeaways: Amazon, Google, Meta and Flipkart ads in one place, catalog-based campaigns, approval controls and connected marketplace, website and distribution sales.
Fujifilm Distribution Runs Dealers, Accounts and Stock on One System
Dealer orders, credit limits, GST and Tally sync, all on one system.
“Distribution ka business hai, toh scene hamesha same hota tha. Dealer ka order phone pe aata tha, main note karta tha, phir Excel mein daalta tha, phir accountant ko batata tha, aur kahin na kahin mismatch ho hi jaata tha. HyperInventory lagne ke baad dealers khud apna order daalte hain apne rate pe. Jinki credit limit cross hone waali hai unko WhatsApp pe pehle hi reminder chala jaata hai, aur limit cross hote hi order automatically ruk jaata hai. GST invoice aur e-way bill order ke saath hi ban jaate hain, aur Tally mein dono taraf khud sync ho jaata hai, mujhe kuch bhi export-import nahi karna padta. Field pe humare sales log bhi apne phone se dekh lete hain ki kis dealer ka kitna baaki hai. Pehle mahine ke end mein reconciliation mein do din lagte the, ab wahi kaam ek ghante mein ho jaata hai.”
Key takeaways: Dealer ordering, credit limits with WhatsApp reminders, two-way Tally sync, GST invoices, e-way bills and field-sales access.
Energizer Distribution Puts Online Ads and Offline Stock on One Dashboard
Amazon Ads, Flipkart Ads and the offline dealer network on one dashboard.
“Battery distribution mein do alag duniyaen chalti hain. Online, jahan Amazon aur Flipkart pe roz ads dekhne padte hain, aur offline, jahan dealers hain, retail counters hain, unka stock hai. Pehle in dono ke liye alag log the, alag tools the, aur month end pe dono ka data milaana khud ek project ban jaata tha. Ab Amazon Ads aur Flipkart Ads ek hi jagah se chalte hain, aur wahi catalog offline dealer orders mein bhi use hota hai. Stock ek jagah dikhta hai, chahe wo Amazon ka warehouse ho ya dealer ka godown. Isse decision lena bahut fast ho gaya hai ki kaunsa SKU online push karna hai aur kaunsa offline dealer ke through.”
Key takeaways: Amazon and Flipkart ads, offline dealer stock, one catalog and connected online and offline inventory decisions.
Kodak Instant Camera Went from Zero to Amazon and Flipkart Shelf Presence
A new import and a two-person team: budget planned against a sales target, with Amazon and Flipkart running from launch day.
“Kodak Instant Camera India mein bilkul naya tha jab hum laaye. Na koi badi team thi, na koi agency rakhi thi ads ke liye. Sabse pehla sawaal yehi tha ki advertising budget kitna rakhein, kahan se shuru karein aur kab badhaayein. HyperAds mein sales target daala aur usi ke hisaab se ek starting budget aur ek scale-up ka plan mil gaya, andaaza lagane ki zaroorat nahi padi. Amazon aur Flipkart pe launch karna tha aur turant visibility chahiye thi, toh catalog upload karo, campaign ka plan apne aap aata hai, aur main bas approve karta hoon. Keywords, bidding, ye sab samajhna nahi pada. Offline distribution bhi saath-saath khada kar raha tha, aur wo bhi isi system mein dikh jaata hai, kis dealer ke paas kitna stock hai. Do logon ki team se hum ek naye importer brand ko dono channels pe khada kar paaye, bina kisi agency ke.”
Key takeaways: Sales-target budget recommendations, scale-up planning, Amazon and Flipkart campaign setup and offline distributor stock tracking.
PRICING
Start with your today’s needs and scale to become a leading brand
WhatsApp Support
₹890 Save 67%₹290
/ Month + GST
Provide Support to your customers through WhatsAppAuto customer identificationAuto sync with marketingAndroid and IOS app for your team to handle supportUnlimited users and customersConvert customer chats into tasks and reminders24/7 Support from Tradexa teamWhatsApp Support + Marketing
₹1490 Save 67%₹490
/ Month + GST+ ₹0.76
/ WhatsApp message(0.75 by Meta + 0.01 by Tradexa)+ ₹0.25
/ SMS+ ₹1
/ 100 EmailsEverything in WhatsApp supportWhatsApp bulk marketingEmail (Html, Text, Image) Bulk MarketingPredefined festival Email templatesSMS Bulk MarketingCustomer CRM, unlimited contacts, unlimited usersDelivery, read and click analyticsUrl ShortenerUnsubscribe and auto bounce detectionMultiple contact listsYour domain for Email marketing24/7 Support from Tradexa teamWhatsApp Commerce + Support + Marketing
₹2490 Save 48%₹1290
/ Month + GST+ ₹0.76
/ WhatsApp message(0.75 by Meta + 0.01 by Tradexa)+ ₹0.25
/ SMS+ ₹1
/ 100 EmailsEverything in WhatsApp Support + MarketingNo need of WebsiteConvert messages into ordersTurn whatsapp inquiry into salesWhatsapp Catalog IntegrationConvert instagram enquiry into salesGet order through whatsAppAccept payments through WhatsAppAuto customer delivery address collection
Estimate your monthly WhatsApp messaging cost
Calculated Pricing Result
Charges by Tradexa
Rs. 0.01 per conversation within 24hrs
₹0
Charges by Meta
Rs. 0.75 per conversation within 24hrs
₹0
Calculated Price:
₹0
- Fixed cost by Tradexa as per your plan
- There are no charges by Tradexa or Meta for user initiated conversations.
- There are no charges by Meta for sending messages within 24 hours after the first message.